Getting Started

Welcome to the Earbium Pro family!

We are thrilled to have you onboard and excited for you to experience the exceptional quality and performance of our product. To ensure you get the most out of your new hearing aids, we've put together a quick guide to help you get started.

A 3-Step Guide
Please complete before using

Step 1

Charging Your Hearing Aids

You'll understand how to use the charging case and interpret the indicator lights to know when your hearing aids and charging case are fully charged.

Step 2 (most critical!)
Selecting the Right Ear Dome and Avoiding Whistles

You'll learn how to choose and fit the correct ear dome for your ears, ensuring a snug and comfortable fit.

Step 3
Adjusting the Volume and Selecting the Right Program

You'll learn how to adjust the volume to a comfortable level and switch between different listening programs tailored to specific environments.

Step 1

Charging Your Hearing Aids

Connect to Power: Use the provided USB cable to connect your charging case to a power supply. Make sure both the case and hearing aids are placed correctly in the charging slots
Indicator Lights:
- Fully Charged: When all three lights on the case turn green, both the case and the hearing aids are fully charged.
- Still Charging: If lights are flashing, it indicates that the charging process is still ongoing. Please wait until all lights turn solid green.
Charging Time: A full charging cycle, including both the case and the hearing aids, typically takes around 3 hours
Ready for Use:
- Hearing Aids: When the left and right green lights are on (not flashing), your hearing aids are ready for use (for 20 hours)
- Charging Case: If the center vertical green light is on (not flashing), your charging case is ready for use, and can provide 3 charging cycles to your hearing aids (total of 60 hours)

Tip: Always ensure that both the case and the hearing aids are fully charged before heading out to ensure uninterrupted usage

Step 2 (most critical!)

Selecting the Right Ear Dome and Avoiding Whistles

(Video)

Whistling sounds from your hearing aids may occur for various reasons, such as improper positioning, wax blockage, damaged components, or excessive volume. This whistling, also known as "feedback," happens when amplified sound loops back into the microphone, causing re-amplification.

Choosing the Correct Ear Dome

Select an ear dome (S/M/L) that fits snugly and comfortably in your ear canal. When there's an air gap, it can cause feedback that leads to a loud whistle. Experiment with different sizes until you achieve the ideal fit.The right fit will enhance sound quality and comfort

Fitting

Insert the dome gently into your ear canal, ensuring it sits securely without causing discomfort. Ensure it fits snugly and comfortably.

Reduce Volume

Before inserting the hearing aid, ensure the volume is turned off or lowered to reduce the risk of feedback.

Clear Ear Canal

Regularly check and clean your ear canal to prevent wax or debris buildup, which can contribute to whistling.

Inspect Components

If whistling persists, inspect the earpiece and tubing for any damage or blockages. Consider changing to a new or different size earpiece if necessary.

Tip: Experiment with different sizes if the initial dome doesn't feel comfortable or if you experience feedback. Proper fitting is critical!

Graphic of a ear pads for setting up your Earbium hearing aid

Step 3

Adjusting the Volume and Selecting the Right Program

(Video)

Adjusting the Volume

Use the volume control button on your hearing aids to find a comfortable listening level. Start at a moderate level and adjust as needed.

Press up - Increase volume
Press down - Decrease volume

Selecting the Right Program

Your Earbium Pro hearing aids come with multiple listening programs tailored to different environments. To change the program, hold the button for 3 seconds until you hear a sound.

Use the program selection button to cycle through the options:

Program 1: Everyday listening (General)
Program 2: Conversations and TV (Indoor)
Program 3: Noisy environments (Outdoor)

Customization

Fine-tune the settings according to your preference and specific listening situations.

Tip: Take some time to familiarize yourself with the different programs and volume settings to maximize your hearing experience.

Adjustment Period

It's essential to remember that there is an adjustment period when using new hearing aids. Allow yourself time to get accustomed to the devices, as your brain adapts to processing new sounds.

1st week - Spend 1-2 hours per day in a calm environment.
2nd week - Spend 3-4 hours per day taking walks in the park.
3rd week - Resume regular visits to public places.
4th week - Visit various places without any restrictions.

By following these simple steps and being patient during the adjustment phase, you can significantly reduce or eliminate whistling issues with your hearing aids.

Thank you for choosing our product. If you have any further questions or concerns, please don't hesitate to contact our customer support team for assistance at support@earbium.com